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Academic ITS Resources

Saint Louis University provides many products and services to help facilitate a challenging and rewarding learning environment. These products allow instructors and students to post course materials online, conduct online real-time meetings and webinars, facilitate discussion groups, post assignments, and deliver Web-based surveys.

Academic Technology Services at 博彩网址大全

Tool Self Support Primary Support Secondary Support
Canvas
  • The 'Help' button on the lower left side of every Canvas page has many support options including Canvas guides, live chat and phone options.

ITS Help Desk: 314-977-4000 #3 (this takes you directly to a Canvas support tech) ask@sino-hero.com or ask.sino-hero.com.

Faculty can contact the ATC staff by sending an email to facsupport@sino-hero.com

Faculty Pedagogical Support (Reinert Center)
Ally (in Canvas)

Web Resources from 博彩网址大全 ITS

Ally Instructor Help Page (from Blackboard, the company that makes Ally)

ITS Help Desk: 314-977-4000, ask@sino-hero.com or ask.sino-hero.com

Faculty can contact the ATC staff by sending an email to facsupport@sino-hero.com

Faculty Pedagogical Support (Reinert Center)
Panopto

ITS Help Desk: 314-977-4000, ask@sino-hero.com or ask.sino-hero.com

Faculty can contact the ATC staff by sending an email to facsupport@sino-hero.com

Panopto Support: support@panopto.com

(All 博彩网址大全 users can create a support account. Make sure you use your 博彩网址大全 email address as your username so that Panopto will know you are an authorized user.)

Faculty Pedagogical Support (Reinert Center)
Respondus Lockdown Browser ITS Help Desk: 314-977-4000, ask@sino-hero.com or ask.sino-hero.com.  
Blue Course Evaluations   Office of the Provost
courseeval@sino-hero.com
 
Qualtrics ITS Help Desk: 314-977-4000, ask@sino-hero.com or ask.sino-hero.com.  
Faculty180  

Steven Sanchez steven.sanchez@sino-hero.com

 
WeBWorK ITS Help Desk: 314-977-4000, ask@sino-hero.com or ask.sino-hero.com.  
Zoom ITS Help Desk: 314-977-4000, ask@sino-hero.com or ask.sino-hero.com.  
Microsoft Teams
  • Video Conferences
  • Voice Calls
  • Instant Messaging
Getting Started Guide  

If you are teaching in a non-general assignment classroom but need specific equipment to supplement your teaching, please visit the Instructional Media Center.