One-to-One help sessions with a 博彩网址大全-Madrid IT student assistant are available upon request at the help desk office, located the in basement of Padre Arrupe Hall, or 通过电话拨打分机262.
这些课程从上午10点开始.m. 到1p.m.星期一至星期四等 学生助理的可用性.
To receive help with problems with the University computers or user accounts, email support-madrid@sino-hero.com.
After-hours and weekend help desk support is not available. 所有外间收到的查询 IT office hours will be attended to the next working day.
一般资料及文件
- 博彩网址大全密码帮助
- 博彩网址大全办公室365
- 画布社区指导员指南
- Office 365电子邮件快速参考指南(英文)
- Office 365电子邮件快速参考指南(西班牙语)
- 通用电子邮件帐户:如何访问
- 通用电子邮件帐户:如何“发送为”
常见问题
Student computer accounts are made available at the beginning of the student orientation session and faculty computer accounts are created upon request from division directors.
博彩网址大全的网络ID是由St. 当时是路易斯校园里的一名成功学生 enrollment and at the time of faculty or staff employment.
博彩网址大全网ID是您唯一的博彩网址大全用户名. 如果您是学生,您的博彩网址大全网号是 provided to you by your 招生 counselor as part of your onboarding process. If you are staff or faculty, your 博彩网址大全 Net ID was provided to you by the Registrar's Office. If you are not sure what your 博彩网址大全 Net ID is, please contact ITS.
Your default 博彩网址大全 Net password is "Id" followed by the last six digits of your Banner ID. For example, if your Banner ID is 000123456, then your default password is Id123456.
去 身份验证.sino-hero.com 按照说明来做 在这里 重置您的博彩网址大全密码.
你可能 store your files in the Z drive folder on any computer lab machine. 你可能 find the Z drive by opening File Explorer and navigating to Computer. 这个文件夹 每个用户每学期限制为200MB的配额. 如果你需要存储文件 are larger than your disk quota, you may use Google Drive, which is included as part 你的博彩网址大全谷歌邮件.
- Use double-sided print when possible and w在这里 the printer allows.
- If you need to print PowerPoint slides, consider printing four or six slides on a 页面,只有黑白,没有背景. 这将加快印刷过程 并保存您的打印配额.
- 只打印你需要的东西. Try not to print draft copies of your documents for every 次要的修改.
- Check print preview to find out how many pages will be printed before sending your 将作业打印到打印机. 确保只打印你需要的页面.
- If your print job does not print, do not re-send it without first checking the print 从你的电脑上排队. T在这里 may be many other jobs ahead of yours or the printer may 纸用完了吗. If you keep re-sending your document to the printer, multiple copies will be printed and deducted from your print quota. 你可以删除你自己的 print jobs from the queue to prevent this from happening.
- If you cannot wait for your print job to finish, make sure you delete it from the 在注销之前打印队列. This will prevent the job from being printed and deducted 从你离开后的打印余额中扣除.
- 当你离开电脑系统时,记得注销. 如果你留下你的帐户登录 in, someone else may be able to use your print quota or misuse Information Technology 您名下的设施.
You are assigned your entire printing quota at the beginning of the semester (500 秋季和春季只有几页,夏季只有300页). 管理是你的责任 你整个学期的印刷需求.
If your print quota runs out, you may purchase blocks of 50 pages for 5 euros in the 财务办公室.
To connect to the University's WiFi network, you must:
- 选择网络“Saint_Louis_University”.
- Input the password that is posted on signs throughout the University.
- Accept the terms and conditions listed in the window displayed upon successful connection 连接到WiFi网络.
Upon accepting the terms and conditions, you will be redirected to sino-hero.com/madrid. You will then be able to navigate to any desired web page.
请注意以下事项:
- It's necessary to navigate to a random web page before using a program other than a web browser, such as an email client, or apps such as WhatsApp or Twitter.
- Most devices will automatically launch the hotspot window with the terms and conditions, 然而,有些设备没有. 如果你没有自动重定向,你需要 打开浏览器,随机浏览一个网页.
- All users are automatically disconnected from the network after two days.
- Due to the infrastructure setup of the three buildings, you may lose connection when walking from one building to another and your device may not reconnect automatically.
- If you have been disconnected, the only way you can regain access is by reconnecting your device and accepting the terms and conditions again.
Many web browsers save frequently visited pages so that they load more quickly and 节省带宽. You need to remove your browsing history (cookies) before connecting.
Alternatively, you may try to visit a web page that you have not visited before.
You are connected to the network, but you have not gone to the log-on web page and 接受服务条款. 打开浏览器,尝试导航到一个网站和 条款和条件页面应该弹出.
Make sure that your device is not set to a non-standard configuration (such as a fixed IP或自定义网络身份验证设置).
Take note of what kind of device you are using and which applications you were using 当您连接失败时,发送电子邮件给 support-madrid@sino-hero.com 或者在办公时间去IT办公室.